IMPROVEMENT TOOLS

Development and Delivery

The tools are categorised according to four distinct business phases. While they have been placed according to their primary use, they can all be used in the other phases.

Use our Tools Summary to identify which would be best for your specific type of project.

Define Data Design Deliver
Purpose
Understanding what you are tackling.
Purpose
Getting to the root causes.
Purpose
Getting a solution right.
Purpose
Making sure changed processes work – and continue to do so in the future.

Use our quick Tools Search to find the tool you need rapidly.



 

©SunGard Public Sector 2008